All dakimakura are tailor made and takes about 2 to 4 business days to process after receiving your payment. A shipping notice email will also been sent to you once the order shipped out along with a Tracking Code if you decide to have Airmail Speed. Tracking Code for ALL orders.
If Your Purchase is below $50 (this is below $100), You have two choices,
|OPTION||ESTIMATED TRANSIT||ORDERS <$100||ORDERS $100+|
|International Airmail Regular w/ Tracking||7-14 Days||$17||FREE|
|International Airmail SPEED w/ Tracking||5-7 Days||$37||$72|
Please note: All international packages may be subjected to customs duties and taxes. The limits for duty-free packages are regulated by local customs authorities. Please check your local customs website for more information.For certain countries: The delivery time may take longer than above stating time. Please contact us for more information. Countries include: Argentina, Brazil, Italy, Portugal, Russia, Ukraine
We keep the parcels in a grey bag or special envelope for privacy. Then mark the parcel as gifts and will be paying for any associated shipping cost involved in the parcel arriving to your country. We are not involved in any custom fees (if any) for different countries. Our International Fulfilment and Shipping center is strategically located in HK and Singapore.
Upon receipt of transfer, we will proceed with processing the order and shipping. Once the product is shipped, we provide after ship tracking. What this means is you will receive a notification each time the parcel is moved from one point to another, such as from being sent out, to arrival at terminal, to final delivery - this way you will know exactly where your parcel is at any given point.
We do not ship orders on Saturday, Sunday, or Holidays.
*** Please also include your contact number (Home / Mobile) in the Notes section during checkout, this way if the parcel is unsuccessfully delivered, they will be able to call you to let you know for pickup at your local postal office ***
Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
You can check the details of delivery and tracking information for these countries on the local postal service websites: the United States, Brazil, Canada, Switzerland, Finland, Ireland, Croatia, Malta, Singapore, United Kingdom , New Zealand, Spain, Portugal, Qatar, Malaysia, Arab, Israel, Bulgaria, Japan, Ukraine, Indonesia.
After shipment, it then takes 48 hours for the system to update their tracking system with the tracking numbers of our parcels.
After you see that your item has left Hong Kong, you can use the website of your country's national postal system to track your item. Here are the links to the websites of some countries' postal systems.
Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly and fairly:
We are not responsible if your parcel is mis-delivered or returned to us due to
In the event that your parcel is returned to us, we can resend it to you, but you will have to pay the shipping fee. If your parcel was mis-delivered (delivered to another address) due to any of the above reasons, no compensation will be provided.
ADP will be providing a 100% discount for the item won. Please note that the customer/winner will pay for the expense for their prize shipping fee.
Our 100% satisfaction guarantee ensures that you receive only the best products available. Produced under strict laboratory conditions and monitored for top quality control, all Anime Dakimakura Pillow products are Guaranteed to be 100% STERILE, PURE AND VIABLE. Our systems use only the purest, most prolific, professionally isolated strains to produce premium quality spores and tissue culture specimens. Our guarantee ensures that you receive the highest concentration of pure, isolated printing specimens available.